The Greek government guidelines (protocols) for season hotels are as follows and The Boathouse, Santorini will be strictly enforcing these all:
Outdoor reception - minimal contact (2 meters) for check in and check out (when possible contactless check in - registration by email and check out - emailed receipts)
All staff with PPE (all with masks and room cleaners, breakfast and bar staff with also gloves)
All keys will be sanitised after each guests departure and before each new guests arrival
Hand sanitiser in all public areas including entrance, reception, bar, common hallways
Tables and sun beds all located a minimum of 2 meters apart so that guests can all socially distance at all times
Outdoor pool with signage (and staff monitoring) of 2 meters distance between guests in and out of pool
Outdoor pool serviced daily by professional (chlorine/ph)
Breakfast will offer our same buffet items although breakfast will not be a self serve buffet - it will be pre-ordered by guest (a check list of buffet items) and breakfast will be served either to the guests room balcony or at a socially distanced table poolside - if the hotel is full, (which we do not anticipate this summer) then there will be a sign up for breakfast times (5 rooms at 8am, 5 rooms at 9am and 5 rooms at 10am) as we cannot socially distance all rooms for breakfast if they want to all eat at the same time (this will be on a day to day bases based on hotel occupancy).
Deep guest room cleaning (sanitation) between guests (signed completion of this deep clean will be posted in each room) and daily room cleaning upon guests request (daily or less frequent)
We will have a doctor on call for hotel visits or tele advice if a guest has any symptoms of Covid19 and will help with information for our guests if this was to occur
For Airport transfers only 1 passenger (plus our driver) is permitted at this time, we do hope that this will be amended to allow at least 2 passengers by July 1, 2020, otherwise we will have to make 2 trips (10 minute drive). Children are allowed to travel with 1 parent.
We commit to the health and well being of each of our guests and your safety is our top priority, second of course (and our favourite job!!) is your relaxation and holiday fun!!
The Boathouse Team